Billing Terms and Conditions

Enevel Payment Policy

1. Accepted Payment Methods

At Enevel, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express
  • Afterpay (where applicable)
  • Apple Pay & Google Pay
  • Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Great Britain Pound (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on the Enevel are in Great Britain Pound (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Enevel uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

  • Refunds are processed according to our Refunds and Returns Policy.
  • Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at contact@enevel.com

6. Fraud Prevention

  • The Enevel reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Business Name: Enevel
Address: 20 St Dunstan's Hill, London EC3R 8HL, United Kingdom
Email: contact@enevel.com
Phone:
Customer Service: Monday to Friday - 9:00 AM – 5:00 PM (GMT)

Our customer support team usually replies within 12 hours.

Thank you for shopping at Enevel!